Travel Tips

When booking travel, always include good contact information such as cell,
home or hotel phone numbers and email address.

A significant number of seats are held for Frequent Flier passengers. It is
worth your time and effort to become a Gold or Platinum member. For more information, contact www.nwa.com

Having a seat assignment is paramount to avoid getting bumped from a flight.

When checking in, ask for boarding passes and seat assignments all the way through to your final destination.

If you are checking luggage, your check-in time is tied to the time your luggage is checked.

If your flight is cancelled or overbooked and you don't have a seat on the flight:

The airline will schedule you on their next available flight. Because of increased loads, this is not necessarily the next flight.

The airline will pay for your overnight accomodations under certain circumstances, should your delay involve an overnight stay.

The airline will not pay for rental cars.

The airline will refund the leg of the trip you are not able to use. Ask for the refund at the gate or the customer service counter.

Contact Jackie Jones (270-744-0521), Director of Marketing, at Barkley Regional Airport if you have additional questions or concerns.